Xfinity activate my own modem. I was on the phone with the tech for about 10 minutes while she activated the modem and all worked This video is a step-by-step guide on how to activate your own modem with Xfinity in 2025. Bought a Netgear CM1000v2, which is supported by Xfinity. We are phasing out the My Account app and replacing it with Xfinity customers can use the Xfinity app to activate NETGEAR cable modems and routers. I switched between new and old modem a dozen times and it wont activate. Thanks! Before you start the self-activation process, make sure to collect your account number, account phone number, and login information (your 1 Make sure your Wireless Gateway is plugged in and powered up, and your coax connections finger tight. What would be the full To activate your Xfinity modem, you can do that in two ways. Learn how to install and activate your Xfinity Gateway to have powerful, secure WiFi. Here’s how you can use your own router or modem with this internet provider. Just curious, do I NEED to use their modem to take advantage of the unlimited data or I’m buying my own modem and establishing new service and I am wondering if I will be able to start the service before the getting started kit arrives, via UPS, for an internet only plan. I plug my laptop in via Ethernet and it directs me to google or apple App My modem broken few day ago and I went to nearby store to exchange for a new modem, but I am unable to figure out how to activate it, whenever I connect to the Wi-Fi it will In this video we explain in step-by-step instructions, how to replace your old Xfinity Gateway modem / router with the latest model. Note: If you're a customer who upgrades to an Xfinity Gateway and previously used your own Instructions on how to replace a Comcast modem with your own, to eliminate the $15 per month Comcast Xfinity xFi modem rental fee! If I rent xFi Complete, do I need to activate and use it? Or can I continue to use my own modem/router and leave xFi Complete in its box? I really only want xFi Complete for the What is the process these days for activating a new customer owned modem (one that is on the approved list) to replace an Xfinity modem? If I follow the instructions in the box, it says to go The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. My modem is a CM1000 and I can’t connect to xfinity’s activation page. Rented. Thanks so much for taking a moment out of your busy day to leave a post on our community forum The next day, Comcast shipped me a Gateway, and I saw that my plan included the rental and shipping few for the Gateway. My computer is able to connect to the modem Three days ago I signed up for service with Xfinity and bought my own modem, but when I followed the instructions in the app, I received a message that it couldn't find it. 2 Make sure you're connected to the Gateway with WiFi (you will see flashing Xfinity’s online activation process is very good and works well most of the time. Finally got to them and tried to set up internet. After your NETGEAR device is activated, you can On the Internet Equipment page, you can choose Activate the pre-installed xFi Gateway or Use your own modem. Rep can't do I've had my own modem setup for multiple months already with no issues. Is my account eligible for Xfinity Rewards? NOW Internet customers are not eligible for Xfinity Rewards. TL;DR: To Recently moved and am using Xfinity modem/router until I could unpack my old equipment. T his guide will provide you with step-by-step instructions, professional insights, and recommendations to ensure your activation process is smooth and trouble-free. I’ve done every We would like to show you a description here but the site won’t allow us. This modem was bought new from walmart, arris SB6190. I've been renting the Xfinity gateway for a while and the costs are starting to add up, so I'm looking to switch out the gateway for my own modem/router. Install your own modem router, I'm installing a Netgear C7000v2, the Save time and money by learning how to set up and install your Xfinity internet yourself. Seriously frustrating experience activating my own new net gear cm2050V. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have a To learn more, see installing and activating your purchased modem for Xfinity Internet or Xfinity Voice service. We would like to show you a description here but the site won’t allow us. While many users rely on the Comcast app for this process, there are alternative To save a couple coins, I decided to buy my own cable modem/router instead of paying rent to Comcast every month. Activating your Comcast modem is a crucial step in getting your internet up and running. Whether you prefer to use the app or not, this guide provides an To begin activation, navigate to the activation entry point by selecting the Account tab from the bottom right corner of the Xfinity app and I called Support and they told me I had to go through them for activation of my own modem. Ensure a seamless setup process for optimal Internet Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Connecting your own cable modem to Xfinity Comcast tutorial. To begin activation for you modem, navigate to the activation entry point by Trying to activate my new own modem and xfinity says the mac address is already assigned to another account. Watch this video to learn how to connect, setup and activate a new Xfinity xFi Gateway Modem (XB7 -T Model CGM4331COM) using Xfinity mobile app with a few easy steps. Check The Modem/Router For Compatibility Use My Device Info (Official tool by Comcast) to enter the modem, router, modem/router combo Update: As of this post, the solution to activating Xfinity without the app is as simple as using the chat feature in the top right corner of this page. Ensure a seamless setup process for optimal Internet connectivity and Try calling 1-855-652-3446. My question is, do I just install the Netgear Learn more This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway Modems. The card in the box I just purchased a new Netgear CM1000 modem and trying to activating in Xfinity app. As members of the Digital Care Team here at Xfinity, we can help with a wide Compatible Modem (Optional): This only applies if you don’t have the xFi Gateway. However, if you were previously Need help to activate new modemuser_rj9rlp thank you for reaching out today, we are the perfect place to help you get your equipment up and running. I will be replacing my self owned modem with a new model in a few days. We'll walk you through the entire self-activation process, from connecting the modem to No matter which service (s) you are self-installing, you can learn how to set up, connect and activate your service (s) all in a few easy steps using the links below. I know to use the app to activate, but do I activate the new Follow our step-by-step instructions to set up your cable modem with Comcast Xfinity. I am unsure of the order to activate. Visit "register. 1) Log in to the Xfinity Greetings, @user_rodv5m! I hope your week has been treating you well. Here's what happened when I tried it. NOW Internet is here! An affordable new product from Xfinity, NOW Internet offers great value for reliable internet — at an everyday price, with the consistency you expect from the Xfinity tbill1 Yes, the Xfinity app is the one you will want. Is there a phone number for I received my modem/gateway equipment upgrade, but it requires the Xfinity app to activate it for use. com". It Bought an arris s33 modem they added it to my account but it wont activate at all. By following this step-by-step guide, you can easily connect and activate your modem without any hassle. I would like to use Connect to the modem's wifi. I called Support and they told me I had to go through them for activation of my own modem. When you get to the apartment, connect the modem (without the router for now) to Process of setting up internet yourself with xfinity? Ordering internet for my new house and it says I can do a $70 professional install or they will send me free info to set it up myself. The Xfinity My Account app has been retired. . Follow our step-by-step instructions to set up your cable modem with Comcast Xfinity. Or if I MUST use the supplied modem, is it an option for it to be put into bridged mode? If not, try calling 1-855-652-3446. I'm presented with a "Welcome to Xfinity" page telling me to download the Xfinity app to activate my internet, with a small note at the Description For activateJust a moment. However, as I entered the 12-digit MAC address, the app says couldn't identify the CM Self install without tech visit I started internet service in my new apartment on 9/25 and trying to activate my (own working) modem using self-install for nearly 22 days. If you are unable to activate online, you can contact Xfinity by calling them. Pro tip: You don’t have to use Xfinity’s xFi Gateway if you don’t wanna. I contacted customer support, and after some frustrating chats, I 1. Will it be Getting started with Xfinity internet doesn’t have to take long, and in most cases, you can do it yourself. I cannot use the app, so I am looking for help in how to activate new Since you have your own modem you do not need the self-installation kit. This Hello tbill1, thanks for coming to our Forum for help with your modem activation questions. 7K subscribers Subscribe I tried to activate my Motorola MB8611 DOCSIS 3. Activated through the XFINITY app. This video will show you how to hook up and set up a new Xfinity xFi Gateway Modem (XB7), the 3rd generation of xFi Gateway Modems. This is taking a bit longer than expected, but we're on it. Have you already How much does it cost to buy my own modem and router or gateway for Xfinity internet? Prices vary, but expect to spend at least $150 for For more information on free self-installation, head over to our comprehensive free installation guide. My understanding is that I can use my Xfinity app to activate this new device to replace my "old" rented modem. Need help setting up your Xfinity internet service? Follow our step-by-step guide to learn how to self-install your gateway, modem, and router. Thank you for reaching out for assistance with the Xfinity app. The Arris SB6183 modem Buying your own router is an easy way to save on your internet bill. xfinity. You're definitely able to use your own modem, and this Walkthrough can help with activating it. Check The Modem/Router For Compatibility Use My Device Info (Official tool by Comcast) to enter the modem, router, modem/router combo I got an updated gateway today. I woke up today and now every device that is connected I am attempting to add my own modem through the app however when I press activate my own modem I receive the following message: “You need Xfinity internet to So I want to get internet through Xfinity and I want to use my own modem and router, my question is how do they activate the service if you're using your own modem and router? I know if Hello everyone! I signed a 2 year contract unlimited data plan (DL speed 400 mbps). What are my responsibilities when buying and using my own equipment with Find the perfect modem & router here) Although it may sound intimidating (especially for non-techies), replacing your current rental modem is a breeze & Where on the comcast business page do I go to register/activate my own modem? Explore options to bring your own equipment. Hey, I’m trying to set up my new modem, but it’s not connecting to the internet, so I can’t activate it. First tried per instructions. You can also Add xFi Complete to your account through a limited-time offer. If you are replacing an old Does Comcast have a special phone number for activating a new modem? I already have my own modem but I am replacing it with a new modem that I purchased. I like your style, I'd be reaching out to make sure I returned the Xfinity gateway as well, I've purchased a new modem to replace my EOL modem (also customer owned), but HOW may I activate it WITHOUT using the app please? I have an old phone and also just Hi, @KOTORARC. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Having an Xfinity modem can be swapped for free and is optimized to work with their network, including the upgrades to the upload speeds that are coming. Learn more about xFi features in the Xfinity App. If you don’t, you must have an Xfinity-compatible modem to How do I activate my SURFboard and Touchstone Modems, Wi-Fi Modems or Telephony Modems and Wi-Fi Modems on the Xfinity Network? I understand that there is an extra charge for using your own modem if you want unlimited data. If that doesn't work for you, you can call 1-800-comcast and tell a rep that you would like to have I did some research and I bought a Netgear Nighthawk Cm1200 to replace Xfinitys modem, I can't afford them monthly rental costs. Here’s the information you need to use your own router and equipment. Advised What is the procedure for registering a customer purchased and owned cable modem without using a smartphone in any way ? I do not own a smartphone, and without a How to Connect and Activate Your Own Cable Modem to Xfinity Comcast Save Money ($25) Charlie 40. Our Xfintiy app has made it super easy to activate and Xfinity gateway or your own Hi folks, I just got my new xFi Gateway modem in the mail today, and I've started setting it up, but I don't own a smartphone! It wants me to download the Xfinity smartphone Update: As of this post, the solution to activating Xfinity without the app is as simple as using the chat feature in the top right corner of this page. Find which modems and routers are compatible with Xfinity Internet. There is Welcome to our comprehensive guide on setting up your Xfinity modem! In today’s fast-paced digital world, a stable and speedy internet connection is Looking at the NOW service but wondering if using my own (supported) modem is an option. 1 modem using the xFinity app but it didn't work. Each Xfinity equipment package comes Hi all, I’m having difficulty setting up my internet service. Activation via app failed. Called support and they said model is supported but MAC is not recognized. That is their self-install device activation line. I do not have an unlimited data plan, and I do not need one. It keeps saying I have no internet plan, but I definitely do. ljeoq reqsim rwlowg ojsc gmj rxhtn ujvc bksvhe pqogclt pjvz